A plaque remaining from the Big Apple Night Club at West 135th Street and Seventh Avenue in Harlem.

Above, a 1934 plaque from the Big Apple Night Club at West 135th Street and Seventh Avenue in Harlem. Discarded as trash in 2006.

Recent entries:
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“What’s the best place to buy Cheerios and donuts?"/"Hole Foods.” (4/26)
“Warning! The consumption of alcohol might cause you to think you can sing” (4/26)
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“I respect faith, but doubt is what gets you an education” (4/25)
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Entry from December 12, 2011
“To my customer: I may not have the answer, but I’ll find it…”

One of the most popular of customer service quotations is this:

“To my customer: I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it. I may not be the biggest, but I’ll be the most committed to your success.”

No known source is provided. The lines date to at least April 1995, when they appeared in a California newspaper advertisement for Judy Silva Realty.


Maxioms
by Unknown
To my customer: I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it. I may not be the biggest, but I’ll be the most committed to your success.

Google News Archive
1 April 1995, Lodi (CA) News-Sentinel, pg. R1, col. 1 ad:
JUDY SILVA SELLS HOMES!!!
JUDY SILVA REALTY
Thank You To My Customers & Friends
I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it. I may not be the biggest, but I’ll be the most committed to your success!

Google Books
The People Pill:
The cure for every manager’s number one problem

By Ken Wright
Chatswood NSW, Australia: Amanda Gore International; Austin, TX: distributed by Greenleaf Book Group
2009
Pg. 138:
For my customer, I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it. —Unknown

Google Books
Selling with Intention:
The mindset and tools you need to double or triple your sales this year

By Ursula C. Mentjes
New York, NY: Morgan James Pub.
2011
Pg. ?: 
“To my customer: I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it. I may not be the biggest, but I’ll be the most committed to your success.”
Author Unknown

The Colors of Customer Service
Tuesday, September 6, 2011
Favorite Customer Service Quotes
In order to ease you back into your work week after a long weekend, here are some of my favorite customer service quotes.

•“To my customer: I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it. I may not be the biggest, but I’ll be the most committed to your success.” ~ Unknown

Posted by Barry Popik
New York CityWork/Businesses • (0) Comments • Monday, December 12, 2011 • Permalink